Frequently asked questions.

Getting Started

  • Getting started is simple and gentle. You can schedule a free 15-minute consultation to see if we’re a good fit and ask any questions you may have. This consultation is held virtually and is a relaxed conversation—no preparation needed. If you decide to continue, we’ll set up your first full session and I’ll walk you through any next steps.

  • Your first session will last 53 minutes and focus on a comprehensive biopsychosocial assessment of your presenting concerns. I’ll ask about your mental-health symptoms, current functional impairments, and relevant life history so I can understand your context and create an appropriate treatment plan. Depending on the complexity of your situation, the assessment may extend beyond the first session; any additional assessment time will be billed as a regular therapy session.

  • Therapy is for anyone who feels stuck, overwhelmed, wants to heal, or simply wishes to grow. You might be facing a specific challenge, recovering from trauma, exploring identity, or wanting more meaning in your life. If you’re uncertain, our consultation is a great, no-pressure way to explore what you need and whether therapy with me feels supportive.

  • My approach is trauma-informed, evidence-based, and grounded in Acceptance & Commitment Therapy (ACT), mind–body practices, and a deep respect for your lived experience. I see therapy as a collaborative process where your culture, values, and unique story are always honored.

  • Yes. I provide services in both English and Korean, and I deeply honor cultural identity as part of the healing journey.

  • All sessions are held virtually using a secure, HIPAA-compliant video platform. This allows you to access care from the comfort and safety of your own space, anywhere in Washington State.

Therapy Services

  • Each therapy session is 50 minutes. This is a standard length that allows for meaningful exploration without feeling rushed. For specialized assessments or needs, we can discuss adjusting session length together.

  • The length of your therapy journey is unique to you. Some people benefit from just a few sessions focused on a specific issue, while others find ongoing therapy helpful for deeper growth or long-term support. We’ll regularly check in about your goals and progress so your therapy always fits your needs.

  • The initial assessment (your first full session) is $240 for 50 minutes. Ongoing therapy sessions are $180 per 50-minute session. Payment is due at the time of service.

  • Yes, I am in-network with Premera, most Blue Cross Blue Shield (BCBS) plans, and Lifewise. If you have another insurance plan, please contact me to discuss your options or to verify your benefits.

  • Many clients with out-of-network benefits can receive partial reimbursement(up to 70%) from their insurance company. I can provide a superbill, an itemized invoice, so you can submit it for reimbursement. Please contact your insurer to confirm your out-of-network mental health coverage, and feel free to ask me any questions.

  • Yes. Your privacy is extremely important to me. Everything we discuss in therapy is confidential, except in very specific legal situations (such as imminent risk of harm, which I’ll explain fully before we start). I adhere to all HIPAA regulations to protect your information.

Payment & Policies

  • I offer several convenient payment options for both therapy and coaching services:

    • Zelle (recommended): You can send payments directly via Zelle to Yeji@padopsychology.com before each session. No processing fees apply. For your convenience, you can click here to access my Zelle QR code and make payment quickly and securely.

    • Credit Card via Portal: If Zelle isn’t available to you, I can enable credit card payments through the client portal. Please note that a 2.9% + $0.30 processing fee applies to card payments. Just let me know if you’d like to use this option, and I’ll be happy to set it up for you.

    If you have any questions or need assistance with payment, please feel free to reach out. I’m here to make the process as simple and comfortable as possible.

  • Item descriptionPlease notify me at least 48 hours in advance if you need to reschedule or cancel an appointment. To protect the integrity and sustainability of my services, late cancellations or missed sessions will incur a $150 fee. I understand that unexpected events happen—just let me know as soon as possible if you need to make a change.

  • My practice cannot provide emergency or crisis services. If you are in crisis or need immediate support, please call 988 or go to your nearest emergency room.

Coaching Services

  • Coaching is a non-clinical service focused on personal or professional growth. If you want support around decision-making, values clarification, or life transitions, coaching may be a good fit. Coaching is not a substitute for therapy and does not address mental health diagnoses.

  • You can schedule coaching sessions as needed—there is no requirement for regular appointments. Simply reach out when you’d like support, and we’ll arrange a time that works for you.

  • No regular appointments are required for coaching. Sessions are scheduled on an as-needed basis, so you have flexibility based on your needs and schedule.

  • Payment for coaching services is due at the time of the session. I accept multiple forms of payment for your convenience, including credit/debit cards and Zelle.